How can I confirm my order and its shipping status?
An email confirmation is sent to you when the order is shipped. The email will include information and instructions on how you can track the shipment of your order online.
When will my order ship?
Typically your order will ship within 24-48 business hours. Our normal shipping and order processing days are Monday through Friday. No orders are processed on Saturday, Sunday, or major holidays or company closures (listed below).
Once your order ships, you will receive an email with your tracking number. Standard shipping usually takes 5-10 business days and Express shipping takes 1-4 business days to arrive if you live in the United States.
Which holidays do you observe?
Orders can be submitted via our website, but will not be processed or counted as in-transit on the following major holidays and company closures:
- New Year's Day
- President's Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Eve
- Christmas Day
How can I track my package?
Once your order has shipped, you will receive a ship confirmation email from PhantomLasers that will contain your tracking number. Enter the tracking number in the USPS online tracking tool and you will be able to see the status of your order.
Can I ship my order to an APO, FPO, DPO, or PO Box?
Yes, USPS delivers to APO, DPO, FPO, and PO boxes.